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Published September 15, 2025 . 5 mins read

Change Orders Don’t Have to Hurt (and Over/Underbilling Doesn’t Have to Confuse)

If there’s one thing construction pros agree on, it’s this: the work itself is tough enough — your software shouldn’t make it tougher. At ProNovos, we’ve been laser-focused on trimming down the friction in two of the most notoriously annoying processes: Change Order Requests and Over/Underbilling Analysis. Let’s get into it.

Change orders, but make them less painful

Change orders are part of life on every project, but let’s be honest: they’re rarely fun. They’re fiddly, time-sensitive, and if you’re not careful, they can snowball into budget busters or relationship strainers.

We gave the Change Order Requests interface a refresh: more breathing room and a layout with clear hierarchy. These are the kind of design tweaks that don’t scream at you but make every click feel less… stressful.

Ever found yourself staring at a CO wondering why did we even file this? We fixed that. Now, each request comes with a description field, so you can add context right up front. No more head-scratching weeks later when you’re trying to remember why the CO exists in the first place.

Xenia Leshchenko
Head of Design,
ProNovos

Adding line items without the squeeze

Previously, adding line items felt like trying to fit a crane into a broom closet. You had to cram details into a tiny flyout that was never meant for the complexity of real-world data.

Now a step-by-step modal that walks you through labor, equipment, material, and subcontractor details. Structured, organized, and way harder to mess up.

We also know every GC, client, and project has its own flavor of documentation. So we gave you choices for PDF exports:

• Detailed – full breakdown with all the data (and we love data).

• Condensed – totals per line item.

• Summary – just the big number, plain and simple.

Pick the version that fits the room you’re in.

Over/underbilling analysis

If change orders are messy, over/underbilling is math soup. It’s one of those concepts that’s mission-critical, but explaining it often feels like pulling teeth. That’s why we built over/underbilling analysis, a tool that not only shows you the number but also the why behind it. It’s built on top of project Billings module, which already helps you keep track of invoices and pay apps. With Over/Underbilling, we connect your Schedule of Values (SOV) directly to your budget so we can map every cost back to the right place.

That means:

• You’ll see expected vs. actual contract values at the line-item level.

• As costs hit the project, they’re automatically tied back to your SOV.

• You’ll instantly spot where you’re over or underbilled.

What really sets this tool apart is how it explains the why. Over/underbilling is rarely one-dimensional, so we break it down into two key drivers:

• SOV Structure: How much of the variance comes from the way the SOV was set up.

Cost vs. Billing: How much comes from costs being higher or lower than expected compared to what you billed.

Contractors often tell us that over/underbillings are the hardest financial metric to wrap their arms around. At the same time, it’s one of the most reliable indicators of whether a project is on track or at risk. By giving you a tool that breaks down the drivers of over/underbilling, our goal is to provide transparency into the cause of the variance and give you a clearer picture of project health so you can make proactive decisions.

Both updates are live inside ProNovos right now.